City of Cape Town – media releases on Load Shedding and Water Consumption


10 DECEMBER 2019


City warns that Stage 6 load-shedding could mean intermittent supply in some areas

The City of Cape Town’s Water and Sanitation Department is alerting residents that some areas may experience intermittent supply interruptions should Eskom’s Stage 6 load-shedding continue. Read more below:

Load-shedding of this severity is likely to constrain our ability to provide water supply in the reticulation system across the whole of Cape Town in the usual way. Our pumps for both the water and sewerage systems cannot operate properly without power for significant periods.

The nature or extent of the possible water supply interruptions is not yet known, but our operational teams are on full alert and the situation being monitored intensively. Updates will be provided on a regular basis.

Residents should not panic, but please use water sparingly and prepare just in case they do experience a period of no water supply. The advice is to store enough municipal tap water for drinking, cooking and basic ablution. Use clean containers and keep them sealed for hygiene and safety purposes. All taps must be kept closed during this period to prevent any water loss and/or damage when the water supply is restored.

The City apologises for any inconvenience that may be caused due to this operational challenge.  

Residents can report water and sanitation related problems using ONE of these ways;

·         WhatsApp 063 407 3699

·         Email   

·         Online  

·         SMS 31373 (maximum 160 characters)

·         Call 0860 103 089

·         Visit a Customer Interaction Centers –  


Issued by: Media Office, City of Cape Town




Water consumption stabilises

Cape Town’s water consumption has for the past few weeks hovered around 700 million litres/day. Consumption for the past week (2-8 December 2019) was at 699 million litres/day. Read more below:

Dam levels for the same period are currently at 81,4%.

‘The City urges residents to enjoy their holiday period, without losing sight of water consumption. We acknowledge our residents help in achieving the gold-standard in water efficiency.

‘We note residents’ concerns that the peak tourist season will lead to a spike in water consumption. However, looking at the trend over the past years, some of the lowest consumption levels were over the peak holiday period,’ said the City’s Mayoral Committee Member for Water and Waste, Alderman Xanthea Limberg.

Please visit for all water-related information and Frequently Asked Questions.  


Issued by: Media Office, City of Cape Town

Media enquiries: Alderman Xanthea Limberg, Mayoral Committee Member for Water and Waste, City of Cape TownDisclaimer: This e-mail (including attachments) is subject to the disclaimer published at: Please read the disclaimer before opening any attachment or taking any other action in terms of this e-mail. If you cannot access the disclaimer, kindly send an email to and a copy will be provided to you. By replying to this e-mail or opening any attachment you agree to be bound by the provisions of the disclaimer.