Cape Town Household Survey 2024

Good day,

The City of Cape Town is currently conducting a large-scale household survey and will be interviewing 10,000 residents from every area and suburb across the city. The purpose of this survey is to understand more about the specific set-up and service delivery needs of households across Cape Town. This information will allow us to shape our investments and adapt our service delivery in each community, and highlight where we need to redesign or scale up our programmes.

The City of Cape Town has contracted Kantar to conduct this survey and interviewers will be visiting all suburbs within the City of Cape Town boundaries between February and May 2024. 10,000 households have been randomly selected across the city to represent every community. We are appealing to all households, which have been selected to please participate in the interview – it should take between 20 – 40 minutes to complete. While participation is completely voluntary, it will ensure the City has a more accurate and up-to-date view of your neighbourhood and community.

Survey interviewers will always wear a City of Cape Town vest and a name badge with the field manager’s contact details and a QR code linked to the web page on the City’s website: . They will also carry a pamphlet with details of the survey and some frequently asked questions. If people do not feel comfortable inviting interviewers into their homes, our interviewers are happy to complete the interview at the gate.

We would greatly value your support in raising awareness of the intention of this survey and encouraging households who are selected to participate. We have attached some communication material which can be used to inform communities of the purpose and importance of this survey.

Thank you for your support for this critical project in building the City of Hope we aspire to. Please contact us on if you have any questions or would like further information.
Gareth Morgan
Executive Director – Future Planning and Resilien

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